Typical job
A resident reports a bald-faced hornet nest
The crew gathers details about the nest location and the property, then assesses the situation before recommending a suitable plan. The technician explains findings and discusses the work needed for the specific pest concern. The resident has a clearer understanding of the recommended response and its scope. Keep people and pets away from the area while arranging an assessment, and point out the nest location clearly.
Typical job
A homeowner notices mouse activity and wants
A technician inspects accessible areas and asks about recurring sightings, food sources, and possible leaks. The crew explains what it finds and recommends a plan suited to the property and the reported mouse activity. The homeowner receives a property-specific recommendation and can share details that help guide it. Mention where activity has recurred and make relevant areas, such as the garage or kitchen, accessible for inspection.